5 Apr 2022
New customer service workshop
Delivering Exceptional Service Workshop
Workshop/Own Your Success/Delivering Exceptional Customer Service Workshop
Delivering exceptional customer service should be at the top of your priority list. It is what helps you differentiate yourself from your competitors and helps to increase your company's overall image and reputation.
Good customer service not only increases customer satisfaction but also helps to increase customer retention and loyalty, which together will help to improve the overall bottom line of your business.
In this workshop, you will learn how to identify opportunities in order to deliver exceptional customer service that adds value and delights each and every customer interaction.
This course will cover:
-The benefits of proactive vs reactive customer service
-How to make each and every customer interaction exceptional
-Adding value to every interaction
-How a great customer experience leads to better retention and loyalty
-How it can impact your bottom line
For more details please visit the workshop on the link below:
Want to discuss in more detail? Call us on 0800 949 9111